Respond as a vendor
Find client assessments and distinguish the client register from My exposure.
Access: member. Subject to enabled modules and your plan.
Prerequisites
Your organization must be known as a vendor to at least one CISAPP client. You need access to the assessment or questionnaire shared by that client.
Find client requests
- Open Customer Reviews when this entry is offered in your menu.
- Select the relevant assessment, then the questionnaire to complete.
- Review the requested scope before answering.
- Follow Respond to a questionnaire for saving and finalizing.
The Clients register, when accessible, lists known client organizations and supports opening a record and exporting the list as CSV. The register does not create a commercial relationship on its own.
Respondent-only account
A user invited only to respond sees a reduced menu: Assessments → To be addressed, My exposure and Profile. The To be addressed page lists their assessments (questionnaires, progress, Not started / In progress / Completed status, Respond button) and, at the top, My questions to address when questions are assigned to them. The former portal addresses (/portal) are no longer used; use the menu or the link received by email.
Expected outcome
Your response is associated with the correct client request. Check each client’s permissions before attaching supporting documents.
Common difficulties
- Missing menu: the organization may not be identified as a vendor, or you may lack access.
- Missing request: use the received link and ask the sender to check sharing.
- Distinguish the Clients register from My Exhibition → My clients, which is currently under construction.