# Respond as a vendor

Find client assessments and distinguish the client register from My exposure.

> **Access:** member. Subject to enabled modules and your plan.

## Prerequisites

Your organization must be known as a vendor to at least one CISAPP client. You need access to the assessment or questionnaire shared by that client.

## Find client requests

1. Open **Customer Reviews** when this entry is offered in your menu.
2. Select the relevant assessment, then the questionnaire to complete.
3. Review the requested scope before answering.
4. Follow [Respond to a questionnaire](https://docs.cisapp.eu/en/guides/respond-questionnaire) for saving and finalizing.

The **Clients** register, when accessible, lists known client organizations and supports opening a record and exporting the list as CSV. The register does not create a commercial relationship on its own.

## Respondent-only account

A user invited only to respond sees a reduced menu: **Assessments → To be addressed**, My exposure and Profile. The **To be addressed** page lists their assessments (questionnaires, progress, Not started / In progress / Completed status, **Respond** button) and, at the top, **My questions to address** when questions are assigned to them. The former portal addresses (`/portal`) are no longer used; use the menu or the link received by email.

## Expected outcome

Your response is associated with the correct client request. Check each client’s permissions before attaching supporting documents.

## Common difficulties

- Missing menu: the organization may not be identified as a vendor, or you may lack access.
- Missing request: use the received link and ask the sender to check sharing.
- Distinguish the Clients register from **My Exhibition → My clients**, which is currently under construction.