# Prepare for and manage a crisis

Find the crisis guide, emergency contacts and active cells.

> **Access:** organization administrator. Subject to enabled modules and your plan.

## Access

The crisis workspace is restricted to organization administrators. Use the command palette to open **Crisis management** if it is not directly visible in the menu.

## Prepare the response

1. Open **Crisis**.
2. Review **Guide** to prepare response steps.
3. Check **Emergency contacts** and keep them current.
4. Review **Active cells** to find events already being coordinated.

![Crisis guide and response workspace](https://docs.cisapp.eu/images/en/crisis.webp)

*The workspace combines preparation, contacts and active cells. · [Open full-size screenshot](https://docs.cisapp.eu/images/en/crisis.webp)*

## During an event

Start from the relevant incident and open its crisis cell when active. Use the workspace to follow coordination and record the information offered. Keep incident status aligned with the situation.

## Expected outcome

Authorized participants can find contacts, context and coordination information. The incident record retains its connection to the crisis.

## Common difficulties

If the workspace does not open, check your administrator role. If a cell already exists, open it from the incident rather than maintaining a parallel event record. Your organization’s communication obligations still need to be determined by the responsible people.