# Ask AI chat about your documents

Choose an organization and ask about documents accessible to your account.

> **Access:** member. **Beta** feature, subject to enabled modules and your plan.

## Prerequisites

**AI Chat** must be included in your plan. Your account needs access to documents in the selected organization. If none are accessible, upload files or request sharing before creating a conversation.

## Start a conversation

1. Open **AI Chat**.
2. Select **New conversation**.
3. Choose the organization whose documents you want to ask about.
4. Add a description if useful and create the conversation.
5. Ask a precise question about available documents.

![AI conversation workspace](https://docs.cisapp.eu/images/en/chat.webp)

*Document access determines whether a conversation can be created and used effectively. · [Open full-size screenshot](https://docs.cisapp.eu/images/en/chat.webp)*

## Ask clearly

Specify the document or topic, context and expected result. For example: “In our access policy, which steps cover reviewing external accounts?” Review cited information before reusing the answer.

## What chat reads

Chat answers from the selected organization’s documents. It does not read live vendor, risk or incident register data. For current information, open the relevant registers.

## Expected outcome

You receive help reading your documents. Verify important information against its source. This product chat is separate from [Markdown documentation access](https://docs.cisapp.eu/en/help/use-with-ai), which requires no CISAPP AI service.